What is a workflow in Frontline?

A workflow in Frontline is an automated process that connects triggers, AI models, logic, data, and integrations to run an operation end to end.

How do I create a workflow?

Describe the process in natural language and Frontline generates the initial flow. Then review its nodes, adjust the logic, and publish it from the same canvas.

What can trigger a workflow?

A workflow can start from events in your apps, Frontline events, CRM changes, scheduled dates, or an incoming webhook.

Can I use different AI models in the same workflow?

Yes. Choose the best model for each step and combine nodes such as AI Agent, Analyze File, Conditional Routing, and Data Transformer.

How do I control who can edit or run workflows?

Assign role-based permissions to edit, publish, run, or review workflows, and inspect change and execution logs.

Can I connect my own tools?

Yes. Frontline offers more than 50 integrations, a complete API, webhooks, and custom tools for connecting your own systems.

AI CRM

A CRM that builds itself and remembers everything.

Max

A personal AI agent for every team member.

AI Agents

Scale your team with an AI workforce.

Workflows

Automate processes end to end.

Integrations

Connects with the tools you already use.

Guide

50 Claude CRM Skills

Your playbook to building the perfect CRM for your business using Claude.

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Frontline50 Claude CRM Skills

Customer stories

Case studies and success stories.

Blog

Latest insights and product updates.

Help Center

Learn more about Frontline's features.

Developer Docs

Start building with the Frontline API.

Trust Center

Security, compliance, and data privacy.

Guide

50 Claude CRM Skills

Your playbook to building the perfect CRM for your business using Claude.

Get the guide

Frontline50 Claude CRM Skills

By Industry

Tech Financial Services Insurance Retail Automotive Education Healthcare Real Estate Telecom Professional Services Venture Capital

By Use Case

Sales Support Billing & Collections Recruiting

Guide

50 Claude CRM Skills

Your playbook to building the perfect CRM for your business using Claude.

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Frontline50 Claude CRM Skills

Automate any process with AI

Connect any application, data source, or AI model. Build and manage automations and AI agents visually or with a prompt.

Start with Google Start with Microsoft

Replaces:n8nMake

Event Trigger

Tally

Form completed

Data Action

Action

Create lead

Research & score

Model

claude-sonnet-4.5

Please add a path

No match

Default path

TRUSTED BY

AI Workflows

From prompt to workflow in seconds

Describe the process in natural language and Frontline creates the right automation for your business.

Claude Opus 4.8

Build

Workflow capabilities

Everything you need to automate any operation

[01]

Model

Gemini 3.5 Flash

Claude Opus 4.8

Maximum intelligence for complex tasks • 10 credits

GPT 5.5

Advanced model for agentic workflows • 5 credits

Gemini 3.5 Flash

Fast and efficient for high-volume tasks • 3 credits

DeepSeek V4

Powerful performance at the lowest cost • 1 credits

Every AI model

Choose the best model for each step and optimize intelligence, speed, and cost within the same workflow.

[02]

Event trigger•••

Webhook

Incoming webhook

When this happens

Event trigger•••

Frontline

Conversation ended

When this happens

Event trigger•••

Google Drive

New file in Contracts folder

When this happens

Triggers for any event

Start workflows from events in your apps, Frontline events, incoming webhooks, or scheduled dates.

[03]

•••

AI Agent

Transcribe

Analyze File

Conditional Routing

Data Transformer

Programmatic

•••

API Call

Webhook

Loop

CRM Data Actions

Nodes for any logic

Combine AI Agent, Analyze File, and Conditional Routing with API Call, Webhook, Loop, and CRM actions.

[04]

Connect your entire stack

Use more than 50 integrations, the Frontline API, and custom tools inside any process.

Automate processes end to end

Meeting booked

Event Trigger

EVENT

Invitee created

SOURCE

Calendly

Create lead

Data Action

ACTION

Create Record

TABLE

Leads

Research & scoring

AI Agent

MODEL

Claude Opus 4.8

TASK

Research company and score lead

Meeting booked

Event Trigger

EVENT

Invitee created

SOURCE

Calendly

Create lead

Data Action

ACTION

Create Record

TABLE

Leads

Research & scoring

AI Agent

MODEL

Claude Opus 4.8

TASK

Research company and score lead

Control and visibility

Observability and governance

Run critical workflows with the context, permissions, and data your team needs.

Auditing and logs

Review every run step by step, including timestamps, inputs, outputs, and each node's result, so you know exactly what happened.

Connect your workflows to anything

Connect your workflows using dozens of native integrations, or build your own using our API or CLI for your favorite coding agent.

Integrations

Use 50+ integrations to trigger actions and move data across your team's applications.

50+ integrations

API

Start automations and connect Frontline to your backend through the API.

1curl -X POST \2  https://api.getfrontline.ai/v1/agents/messages \3  -H 'Authorization: Bearer <token>' \4  -d '{5    "agent_id": "maya",6    "channel": "whatsapp",7    "to": "+5491100000000",8    "message": "Hola 👋"9  }'