Zonamerica replaced manual visitor registration with an intelligent AI agent that automates invitations, validates information, and generates QR codes instantly.
The challenge
Zonamerica receives approximately 2,000 visitors every month. The traditional visitor process relied on manual registration flows that often ended up at the security desks. Although it worked, the system created unnecessary friction and administrative load, limiting visibility and slowing down access.
With a high volume of visitors and growing operational complexity, Zonamerica needed to simplify the experience while improving traceability and speed.
The solution
We designed and implemented an intelligent system powered by an AI agent. The system now:
- Automates invitation management
- Validates information through direct interaction
- Generates QR codes instantly
- Communicates directly with the visitor
The results
- Registration became faster
- Friction at entry points decreased
- Data collection improved
